Refund Policy

1. Overview

At GlideLogic, we strive to ensure satisfaction with our services. This policy outlines how refunds may be requested and processed. Certain advisory deliverables and third‑party fees are not refundable, as detailed below.

2. Service Cancellation

For subscription-based services:

• Cancellations made within 14 days of purchase may be eligible for a full refund
• After 14 days, refunds will be prorated based on service usage
• No refunds will be issued for any unused portion of a subscription after the billing cycle

3. Custom Development Projects

For custom development projects:

• Deposits are non-refundable once development work has begun
• Milestone payments are non-refundable upon approval of deliverables
• Refunds may be considered on a case-by-case basis for incomplete work

4. Refund Process

To request a refund:

• Contact our support team with your request
• Include your order number and reason for the refund
• Provide any relevant documentation or information
• Allow 5-10 business days for review and processing

5. Non-Refundable Items

The following are not eligible for refunds:

• Services that have been fully delivered and accepted
• Custom development or advisory work that has been completed or delivered
• Training or consultation sessions that have been conducted
• License keys or digital products that have been activated
• Third‑party fees paid on your behalf (e.g., KYC/AML verification, regulatory filings, legal opinions, platform/venue/processor fees)

6. Payment Method

Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider.

7. Contact Information

For refund requests or questions about our refund policy, please contact us at: