Refund Policy

1. Overview

At GlideLogic, we strive to ensure complete satisfaction with our services. This refund policy outlines the terms and conditions for requesting and receiving refunds for our services.

2. Service Cancellation

For subscription-based services:

• Cancellations made within 14 days of purchase may be eligible for a full refund
• After 14 days, refunds will be prorated based on service usage
• No refunds will be issued for any unused portion of a subscription after the billing cycle

3. Custom Development Projects

For custom development projects:

• Deposits are non-refundable once development work has begun
• Milestone payments are non-refundable upon approval of deliverables
• Refunds may be considered on a case-by-case basis for incomplete work

4. Refund Process

To request a refund:

• Contact our support team with your request
• Include your order number and reason for the refund
• Provide any relevant documentation or information
• Allow 5-10 business days for review and processing

5. Non-Refundable Items

The following are not eligible for refunds:

• Services that have been fully delivered and accepted
• Custom development work that has been completed
• Training or consultation sessions that have been conducted
• License keys or digital products that have been activated

6. Payment Method

Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider.

7. Contact Information

For refund requests or questions about our refund policy, please contact us at: